Customer Payment Portal Access and Use
User Login
To access the customer portal, click on Sign-In in the website menu. For first time use, a password must be set up. Click on the Enable Portal Access box. In the New User Sign-In page, enter your account number, email address, and a password of your choice (there are no restrictions). Click on the Continue box. If you are successful in setting up access, a Customer Portal Signup email will be sent to you as verification. If the account number is not valid or the account has not been enabled for portal access, or the entered email address does not agree with the one on file for the account, you will receive an error message.
If you have already created a password, enter your account number and password and click on the Sign-In box.
If you have forgotten your password or otherwise having a problem with portal login, please contact the office 661.248.8501. Your password will be reset allowing you to create a new one through the New User Sign-In process.
Portal Functions
After Login, an Account Summary page opens with current balance shown as Total Due Now. To access your account and other portal functions, click on Account at the top. . Note that the Account Summary page may also be accessed by clicking on Make Payment from the home page.
Account Tools
Clicking on Account opens the Account Tools page. Here you can view your account history, and change your password by clicking on the associated box on the right.